App privacy

You can request deletion without installing or signing in to the app. Contact your organisation or email hello@campusbasecloud.com, using the “Email app support” button above. Say that you are requesting account deletion, data deletion, or both. Include the organisation name or code, your account email address and the data concerned so the responsible organisation can locate your records. Never send your password or upload an identity document with the request.

The request covers your account/sign-in identity and profile contact details, your own messages and uploaded photos, videos or documents, and your own enquiries or support correspondence. The responsible organisation reviews which identifiable data can be deleted or anonymised and which records need to remain for an identified legal or contractual purpose. Deleting local app data or removing the app does not close your server account or delete organisational records.

Your institution may need to retain enrolment, course, grade and issued certificate/transcript records for educational administration and proof of qualifications, and invoices, payments and accounting records for tax, accounting or other applicable legal duties.

Only information still necessary for the identified purpose should be retained; retention is not a reason to keep all of your messages or uploads indefinitely. Applicable periods depend on the organisation, jurisdiction, legal or contractual basis and document type. There is no single additional retention period or automatic deletion deadline for all organisations.

Ask the responsible organisation for the exact period or end date and reason for each retained category. In response to your deletion request, it should tell you which data will be deleted or anonymised, what will remain, the purpose and applicable additional retention period, and the expected handling schedule. Any processing copies held by service providers must also be addressed by the responsible organisation under its applicable arrangements.

The app is provided by DigitAI Solutions LLC, 7901 4th St N STE 300, St. Petersburg, FL 33702, USA, represented by Christian Weidtke. App contact: hello@campusbasecloud.com.

Your organisation manages its users, access permissions and records and is responsible for its use of the portal. Where DigitAI operates that service for the organisation, the agreed service and data-processing terms govern our role. The organisation’s own privacy notice applies to its records.

The native app saves your organisation hostname, selected role and chosen interface language in local app storage so it can reopen your organisation. It does not save your password as a native app setting.

The portal is displayed through the operating system’s web view. It can store authentication cookies, cached files and other website data on your device. Signing in and using the portal therefore involve more than the three native settings.

The connected service processes your account and sign-in information, records your role permits you to view or change, information you enter, and files you explicitly submit. Its servers also receive technical connection and session data, such as the IP address and requested pages, needed to deliver and protect the service.

The actual hosting location, processors, support access, legal basis, retention periods and any international transfers depend on the organisation’s agreed setup. Ask the organisation for its privacy notice and relevant service terms. This notice does not substitute for those installation-specific documents.

Camera or photo selection is initiated by you. The phone’s permission controls determine access. The native app does not continuously scan your photo library or use the camera in the background.

A selected image is transferred to the portal when you submit it in the relevant portal action. Its access rules and retention then follow the organisation’s configuration. You can revoke device permissions in system settings.

The native app does not include its own advertising or analytics SDK, native push notifications, or offline record editing. This statement applies to the native app; it does not mean that the connected portal receives no data.

Web functionality, measurement and external services configured in the portal are governed by the organisation’s notices and your choices there. Opening an external link may take you to a service with its own privacy terms. The public product website has a separate website privacy notice.

Native settings remain until they are replaced or local app data is removed. Web-view cookies and cache are retained according to the portal and operating-system behaviour. “Switch” changes access selection; it is not an account-deletion or guaranteed web-data-clearing function.

Use the portal’s sign-out function to end your session. System app-storage controls or removing the app can clear local app data where the operating system supports it. Those steps do not delete records on the organisation’s servers. Server-side retention and deletion must be handled separately with the organisation.

Contact your organisation, or hello@campusbasecloud.com, to request access, correction, a copy or deletion of your personal data, or to ask about objection and restriction rights available under the law that applies to you. Requests are reviewed in light of account ownership and applicable retention duties; this app does not provide an automatic personal-data deletion button.

You can refuse or later revoke camera and photo permission. You may also contact the relevant data-protection authority where applicable. Schools and other organisations manage access for children and guardians under their own policies and applicable law.

We receive the information you choose to email us and use it to answer and investigate your request. Share only what is needed: app and operating-system versions, the problem and, where necessary, your organisation reference. Do not send passwords or sensitive records. Contact us about the handling or removal of support correspondence.